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Remodeling to serve you
Samaritan Healthcare Emergency Department
When Samaritan Healthcare began re-
modeling the emergency department
last December, we were committed to
providing the best emergency health
care possible. In order to better serve
our patients and our community, we
focused on three main goals:
Improve wait times.
Enhance safety for patients and
staff.
Continue providing high-quality
care to all who seek emergency
services.
As we approach the successful
completion of the remodeling proj-
ect, we can confidently say we’ve
accomplished our goals—and more!
Care you can count on
“As this community’s hospital,
Samaritan is now even better
equipped to handle an influx of pa-
tient volumes with a variety of health
care needs,” says Rebecca Suarez,
Emergency Services Director. “At the
same time, we ensure that each pa-
tient receives high-quality care.”
The physicians, nurses, and admit-
ting team have worked tirelessly to
monitor the new patient flow. The
new space has three additional tri-
age rooms that allow higher-need
patients to be prioritized and treated
in the main emergency department.
Patients with less-acute conditions
are seen in the Flex Care rooms, rather
than requiring them to wait for an
available room in the main treatment
area, due to high patient volumes.
“One of the improvements we
are the most excited about is Flex
Care,” says Suarez. “The new Flex
Care area accommodates triage and
minor treatments. With the addition
of Flex Care, patients of Samaritan’s
emergency department will be able
to receive the best possible care in a
timely manner.”
A new mobility cart system stan-
dardizes all rooms to allow every type
of patient to be seen in each room.
Two rooms have also been remodeled
to enhance the safety of mental health
patients.
A quiet space
A “Quiet Room” was also added,
located adjacent to the emergency
department. It is used as a space to
offer comfort or prayer, meditation/
reflection, or a private setting if a
family needs to gather or meet with
a physician. The Quiet Room features
coffee and water, plus comfortable
seating.
With the remodeling completed
in early August, the emergency
department is another example of
Samaritan Healthcare making the
right decision for our community as
we envision a healthier future.
Our emergency department is staffed by medical professionals
who are specifically trained to treat medical emergencies.
Every eight minutes,
a child in the U.S. is
taken to an emer-
gency department
for medicine poi-
soning. Parents’ and
grandparents’ medi-
cations cause most
of these poisonings.
Safe Kids Worldwide
MEDICATION
ALERT
What if you passed out while at home with your
child? Or what if your child needed help while
home alone? For these reasons, teaching your
child how to call for emergency help makes sense.
When calling 911, your child will need to know
your home address. So have your child practice it.
Among other information, your child may need
to tell the 911 dispatcher:
● ●
His or her name.
● ●
What the problem is.
● ●
The location of the person who needs care.
It helps to give details, such as “Mom is on the
kitchen floor” or “Dad is in the backyard next to
the fence.”
Even after help is on the way, the 911 dis-
patcher may still need to ask some very
important questions. So tell your
child to stay on the line until the
operator says it’s OK to hang up.
03
WHY YOUR
CHILD SHOULD
KNOW HOW TO
CALL 911
Emergency departments are there for
you 24/7. Every day, about 366,000
people in the U.S. go to a hospital for
emergency medical care.
American Hospital Association
ALWAYS
AVAILABLE
Fall 2017
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