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A VISION

BEYOND

WALLS

ALL OF US

at Samaritan Healthcare are

excited to introduce our new mission and

vision to our patients and community.

These promises reflect our commitment

to serving our community, whether that’s

through surgery or health care informa-

tion. Here’s what some of our senior lead-

ers have to say about this new move:

Our new vision and mission state-

ments challenge us to meet the needs of

the community—to keep them healthy

and thus avoid hospitalization and to en-

courage us to treat our customers who

need to be hospitalized in a kind, caring

and effective manner.”

—Jim Irwin, MD, chief medical officer

Our new mission statement helps

us to focus on the people we serve. It also

demonstrates that it takes all of us involved

with Samaritan Healthcare to provide great

care and that it is an honor and privilege

to meet the health care needs of our com-

munity. Our new vision statement reminds

us that we are more than the four walls of

our hospital and clinics, and we are a

health care community engaged in improv-

ing the health of our community.”

—Tom Legel, MBA, chief financial officer

We deliver quality care every time

and practice continuous quality improve-

ment. We collaborate to improve the care

experience. At Samaritan, we are family. At

Samaritan, we care.”

—Becky DeMers, RN, chief quality officer

I am very excited about our new

mission statement, in particular, as it was

born out of our patient- and family-cen-

tered care team two years ago. As the team

worked to create a vision for patient- and

family-centered care, the definitions and

aspirations that were discussed brought

about this vision, which is now appropri-

ately organization-wide. Our mission is to

provide consistent, compassionate care

throughout the facility; be better than the

competition; and have everyone on the

same team heading toward positive care

and always asking ‘How does this serve

our patients and their families?’

“Our vision, ‘Together, inspiring healthy

communities,’ is a statement that our

health care transcends beyond the walls

of our hospital and clinic. We are part of

this community and here to serve together

with the community to complete our mis-

sion: ‘All of us, for each of you, every time.”’

—Kathryn Trumbull, RN, chief nursing

officer

The statement ‘All of us, for each of

you, every time’ is so important. It encom-

passes our need to be there for our pa-

tients, for our community and for each

other. It makes every interaction, every

communication and every moment an

opportunity to make a difference in the

life of another person. That opportunity

may be with a patient, a family member,

a co-worker, a community member or even

a vendor, but whoever it is allows me to

demonstrate personal care while doing my

work. It says, ‘I’m here for you, and we are

here for you.’ To me, that is an inspirational

battle cry to always do our best.”

—Theresa Sullivan, MBA, FACHE, chief

operating officer

The new statements resonate more

directly with me because we are so much

more than a hospital or a clinic taking care

of patients. We are a large employer and a

community-wide role model for health.

The phrase ‘each of you’ can extend beyond

the patient to family members as well as

to internal customers. This is the first time

a mission and vision statement have en-

compassed everyone directly, not just

patient care and employees.”

—Lisa McDaniel, SPHR, SHRM-SCP, chief

human resources officer

SHARING OUR COMMITMENT: Samaritan leaders and staff celebrate the new mission and vision with the community.

N

S

E

W

Wheeler Rd.

Colonial Drive

Pioneer Way

S

amaritan

H

oSpital

S

amaritan

C

liniC

Nelson Road

90

Chief Moses

Middle School

Garden Heights

Elementary

T

o

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pokane

T

o

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eaTTle

17

Division St.

S

amaritan

p

arkview

p

ediatriCS

6th Ave.

S

amaritan

C

liniC

1550 S. Pioneer Way Moses Lake, WA

F

amily

m

ediCine

- 793-9780

Kevin Smith, MD

Craig Talbot, MD

Andrea Carter, MD

Morgan Fife, MD

Hollie Matthews, MD

Jodi O’Shea, PA-C

Eric Aronsohn, PA-C

G

eneral

S

urGery

- 793-9785

David Murray, MD

Rodney Grolman, MD

OB/GYN - 793-9786

Brian Truong, MD

Ryan Rasmussen, MD, MBA

Flora Ogden, ARNP, CNM

Kristen Ziegler, ARNP, CNM

O

rthOpediCS

- 793-9789

Corbin Moberg, PA-C

p

Odiatry

- 793-9783

Daren Vernon, DPM

u

rGent

C

are

- 793-9790

Kathleen Holloway, PA-C

John Loudon, PA-C

Jackie Britton, ARNP

p

arkview

p

ediatriC

C

liniC

615 S. Division Moses Lake, WA

Jill A Dudik-Bross, MD, FAAP

Karl C Kubo, MD

Lisa McCurley, MSN, ARNP, FNP-C

p

ediatriCS

- 766-9450

THE SAMARITAN

is published as a

community service for the

friends and patrons of

SAMARITAN HEALTHCARE,

801 E. Wheeler Road,

Moses Lake, WA 98837,

telephone 509-765-5606,

website

www.samaritanhealthcare.com

.

Connie Opheikens

Marketing/Community

Relations Director

Information in

THE SAMARITAN comes

from a wide range of

medical experts. If you

have any concerns or

questions about specific

content that may affect

your health, please contact

your health care provider.

Models may be used in

photos and illustrations.

Copyright © 2015

Coffey Communications

HST31271

SPRING

2015

8

S P R I N G 2 0 1 5

T H E

S A M A R I T A N

All of us

, for each of you, every time.

Together

, inspiring healthy communities.

S

the

amaritan